Synology Photo Station 6: Users can’t access album

Got a new Synology DS115j since the Buffalo Malaysia doesn’t support or provide assist on my Buffalo Linkstation Pro LS-VL that got HDD bad sector problem. Very happy about the new NAS, the interface (DiskStation Manager 5.1) is simple and strong to perform most of the tasks you need.

Synology DiskStation - DS115j

One problem i faced when tried to access Photo Station 6 with created users account other than admin. It happens on browser, both Android DS photo+ and iOS DS Photo+. With admin account, i could access and view all the photos once launch the application. But with other accounts, it shows blank, not a single photo was display.

Tried to check user permission on DSM’s Control Panel -> User -> Edit -> Applications, all the applications such as “Download Station” and “Video Station” are there, except Photo Station. In my opinion, this happen because Photo Station designed differently, unlike others that launched within DSM itself, Photo Station launched in another window, therefore it is not included in the DSM permission control.

Photo Station 6

It appear Photo Station got it’s own setting for the permission control, here are steps to solve the problem:

i) log into DSM interface
ii) click on main menu button on top right
iii) select and launch Photo Station
iv) in Photo Station interface, click on “Settings”
v) click on “Groups” at the left column
vi) select “users”, click “Edit”
vii) click “Assign Privileges”
viii) what i did is tick/check on “Browse Album” and “Upload Files”

Synology Photo Station 6 Settings

For more information, refer Synology forum thread: Photo Station – Users cannot login

Comments (23)

Villy

thanks, that saved my day.

2 years ago

    You are so welcome.

    2 years ago

Thanks! Had the same issue, but this fixed it!

2 years ago

    you are so welcome.

    2 years ago
codis

Thanks, mate!
I bought my NAS two days ago, very new at this, had same issue, and you’re the one who can solve my problem in 8 steps, just simple as that!
Greetings from Belgium
c.

2 years ago

    you are welcome, codis.

    2 years ago
Valberg

Thank you 🙂

1 year ago

    You are so welcome.

    1 year ago
Matthias Kleine

You saved my life! Thanks a lot 🙂 Worked well

1 year ago

    Glad it work for you.

    1 year ago
Cyclops

hallelujah, thanks for the great help! I searched till here and it worked right away:-)

1 year ago

    you are so welcome.

    1 year ago

Very helpful post, thank you!

1 year ago

    Glad that it helps.

    1 year ago
Rachelle

Thank you sooooo much!!!
I was struggling with this for a while till I found this post

1 year ago

    Glad that it helps. 😀

    1 year ago
bumrocky

My daughter couldn’t see new items until I found this post. Thank you so much!

12 months ago
KMCVA

Thanks, that’s great advice!!

9 months ago
CacO3

This also

9 months ago
CacO3

Thank you for the hint!
This also is required on DSM 6.
Keep in mind that you have to log in as administrator (root), else those options are not available!

9 months ago
Texas

Thank you for that.
Just one other thing though!
Why can one not add another admin as a user in photo station?
I, like so many, had created a new admin account in DSM to improve security and disabled the default admin account. If the default admin account is disabled in DSM it is impossible to sign in to Photo Station and Photo Station will not let you create another admin – like in DSM.
I reactivated the default admin in DSM to gain access to Photo Station then I created another user with admin privileges in Photo Station to see if it was possible to delete the default admin, but it is not. I couldn’t even log into Photo Station with the new user (with admin privileges), it simply won’t recognise it.
Photo Station is badly flawed. One can assign users to it but can not replace the original admin from DSM. Something you are recommended to do by Synology. Photo Station needs updating to accommodate this issue as it is preventing the default admin account from being disabled in DSM.
Please feel free to copy and paste what I have mentioned here and send it to synology.

8 months ago
Rafael

Thanks a lot! I was becoming crazy trying to install DS Photo in my daughter’s phone!

3 months ago

    Rafael, you are so welcome

    3 months ago

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